Understand the Brief
The provider should establish passenger numbers, timings, locations, luggage and the purpose of each movement before recommending transport.
Choosing corporate transport should involve more than comparing vehicles. Consider how the provider communicates, plans the programme, coordinates passengers and vehicles, manages changes and understands the requirements of business travel.
A corporate transport provider may be responsible for much more than supplying a minibus or coach. Airport arrivals, conferences, staff movements, executive travel and event programmes can require several journeys to work together.
The provider should establish passenger numbers, timings, locations, luggage and the purpose of each movement before recommending transport.
Vehicle selection should reflect the actual group and journey rather than simply choosing a vehicle from a generic capacity list.
Where several movements are involved, timings and vehicle allocations should form one clear transport programme.
The organiser should understand what has been arranged, what information is still required and how each movement is expected to operate.
A provider asking detailed questions about your itinerary is usually trying to understand the transport requirement properly rather than treating every booking as the same journey.
The right questions help establish whether a provider is suitable for the scale and complexity of your corporate transport programme.
A single transfer and a multi-vehicle event programme are very different requirements. Make sure the provider understands the scale of the job.
Passenger numbers, luggage, journey length and required specification should all influence vehicle selection.
Driver presentation and communication matter when transporting executives, delegates, employees and guests.
Understand how itinerary information, amendments and operational details will be communicated before the journey.
Corporate schedules can change. Establish how revised timings, passenger numbers or journey requirements should be communicated.
Dates, timings, pickup points, destinations, vehicle requirements and important instructions should be clear before operation.
A straightforward journey may only require one suitable vehicle, one pickup, one destination and clear passenger information.
Examples Airport transfer · Meeting transfer · Single group journeyConferences, events and multi-day programmes can involve several vehicles, passenger groups, pickup points and movements that need to operate as one schedule.
Examples Delegate transport · Event shuttles · Multi-vehicle programmesDoes your requirement simply need a vehicle, or does it need transport management? The answer helps determine what level of provider and coordination the programme requires.
Send us the passenger numbers, dates, timings, locations and itinerary. For more complex requirements, include the full programme so the individual movements can be considered together.